HostPapa Review
Who is HostPapa?
HostPapa is a privately-owned company located in Niagara Falls, NY and Oakville, Ontario, Canada. "At HostPapa, we consider every one of our customers to be a part of our family. That's why our motto is "Let Papa take care of you". It's a Canada, New York Mob thing maybe :) Best Part is they totally green; using renewable power at all their hosting facilities. So not only are they fast and reliable they are also Green, sweet Papa bonus.
Company Focus!
- Dedicated customer service
- Quality equipment
- Maximum guaranteed uptime
- Highly functional tools for administration
- The leading feature set available
- Secure and reliable backups
"We have established a solid foundation to offer a hosting solution for small-to-medium sized businesses that is reliable, easy-to-use, and customer service-oriented, all for a low cost." -HostPapa
"Let Papa take care of you" -HostPapa
Review of HostPapa.
We always say that HostPapa is the best choice for people that want "Green speed and reliability." A ton of Artists, Environmentally conscious people (did not want to say Hippies) run on HostPapa and are very proud to say "HostPapa is Green Host." When you take away all the green stuff, they are an amazing company, that really does care about their customers, offering 99.9% guaranteed uptime, all the features you will ever want, friendly 24/7 Customer Service and 24/7 Technical Support. Over the years we have setup at least a dozen sites on HostPapa and have sites of our own running on HostPapa with no problems ever. All our previous clients really like the extra sleep they get not having to worry about there site being down. Signup with Hostpapa and trust me you will not be disappointed.
Read These Top Five Reasons to Choose Hostpapa, if you are still on the fence.
#1: Our Commitment to Customer Satisfaction
Our Customer Service is second to none. We are very proud of our customers and want to do whatever we can to service them. Our growing base of individuals and small-to medium-sized businesses rely on both our services to be reliable and our team to be knowledgeable.#2: Reliable Web Hosting You Can Count On
There are numerous web hosting companies to choose from in today’s marketplace. We want to provide you a safe and reliable platform that you can depend on. Our servers are monitored 24/7/365 and we are always looking for ways to improve on our day-to-day operations. Suggestions? Send us an email; we love to hear from our customers.#3: Our State-of-the-Art Data Centre
Our servers are housed in North America's leading data centre. We also have backup data facilities in a number of other data centers in North America. With back-up power generation, a dedicated diesel generator for power redundancy, redundant climate control systems, dual pre-action fire suppression systems, Cisco powered network, and multiple bandwidth providers, you can live with the comfort of knowing your site will be available.#4: The Leading Edge Control Panel and Site Builder
We are using the best web-based control panel (cPanel) for web hosting. cPanel is a one-stop-shop for creating e-mail accounts, web statistics, managing your web hosting environment, and more.If you are interested in using a web builder tool and templates, we also work with Soholaunch Pro, which allows you to create a web site even with no previous experience or knowledge in HTML/web design. Soholaunch Pro is provided free to our clients and comes equipped with thousands of templates and add-ons.
#5: An Award-Winning Company.
HostPapa has won numerous awards and is consistently being ranked as one of the Top 10 web hosting companies. We take great pride in servicing our customers and continually out performing even our own expectations.
What Great Features?
With one plan it sure simplifies things! Hostpapa has a single crammed plan with everything you will need, and priced right, especially if you pay for a few years! The plan comes with a 30 day money back guarantee, and 99.9% uptime guarantee! They have Fantastico for one click installs of 52+ scripts, from Wordpress blogs, Website forms, Tech Support,Video Tutorials & Online Help, live help, to Php forms, Forums, Drupal, and tons more.
Scripts Included!
Blogs: b2evolution Nucleus, pMachine Free, WordPress
CMS (Content management System): Drupal, Geeklog, Joomla, Mambo Open Source, PHP-Nuke, phpWCMS, phpWebSite, Post-Nuke, TYPO3, Xoops.
Customer Support : Crafty Syntax Live Help, Help Center Live, osTicket, PerlDesk, PHP Support Tickets, Support Logic Helpdesk, Support Services Manager.
Discussion Boards/Forums: phpBB2, SMF
E-Commerce: CubeCart, OS Commerce, Zen Cart
F.A.Q.: FAQMasterFlex
Guestbooks: ViPER Guestbook
Hosting Billing: AccountLab Plus, phpCOIN
Image Galleries: 4Images Gallery, Coppermine Photo Gallery, Gallery
Mailing Lists: PHPlist
Polls and Surveys: Advanced Poll, phpESP, PHPSurveyor
Project Management: PHProjekt
Site Builders: Templates Express
Wiki: TikiWiki, PhpWiki
Other Scripts: Dew-NewPHPLinks, Moodle, Open-Realty, phpAdsNew, phpFormGenerator, WebCalendar
Extras: Language, Side menu appearance, Email notifications, Installations overview
Bonuses
Free Domain: Yes, Forever!
Yahoo Marketing Credit: $25
Microsoft adcenter Credit: $25
Host unlimited subdomains
Host unlimited parked domains
Free Domain Transfer
Free Site Design Software (Soholaunch)
Technical Jargon
Includes CGI, PHP 4 & 5, RoR, Perl, MySQL, SSH, SSL, IMAP, POP, and Linux and Frontpage Extensions. To see all the details click here.
 |
|
|---|
HostPapa & Payment Notes:
Hostpapa gives member a bunch of way to pay,1,2 or 3 years in advance, which will save you $2.00 a month long term. They except paypal of course too, which is extremely convenient.
Switching to HostPapa from another Host?
HostPapa offers FREE Domain Transfer, FREE File Transfer , FREE MySQL Transfer, FREE Script Transfer! We have switched a lot of folks over who were interested in GREEN hosting. They were very pleased with the results, speed, features, etc.
All site transfers are done within 3-5 days when done correctly. Most took about 48 hours. You don't need to do a thing but supply them with usernames and passwords. Just search HostPapa's support to issue the transfer after you sign up.
Customer Service Review:
HostPapa prides themselves on having good, solid customer support. All of their representatives we have spoke with through the years are very friendly and upbeat. Emails are answered quickly, and hold-times are low under 3 minutes. They want to ensure that your problems, are addressed, the don't do the rush you off the phone thing.
Technical Support Review:
HostPapa offers live online help, email support, and they also use a ticket system. When you have an issue a ticket number is assigned to you. This allows any qualified employee at HostPapa to assist you without you having to explain your problem multiple times. This also enables you to go in and edit, or update your ticket. Once you are happy and your problem is resolved your ticket will be closed.
Real Customer Comments and Reviews:
"Great customer service! I also love to support a green company!"
"My website has really fast load times, and is always up. I have never had any problems with them."
"When I did a live chat, they were quick to respond, and I got it all figured out without having to call, which was really nice for me."
"I would recommend HostPapa. They have great features, they're green, and their customer support is top notch."
"I switched to HostPapa from another web host, and I am very impressed. The support is great, the reps are friendly and knowledgeable."
"HostPapa webhosting is amazing!! Awesome packages, very competitive prices, easy-to-understand tutorials, and absolutely first-rate customer service. I am very new to much of this technology, and the folks at HostPapa were very happy to hold my hand through each step that I needed help with."
"After experiencing a web hosting company disappear and my website with it,
I found HostPapa and decided to take a chance. I am truly pleased to have shifted my business to HostPapa."
"Many thanks for the great support & follow up. This verifies everything I had heard about HostPapa, and reinforces my decision to transfer all of my web related services to HostPapa. Your uptime and terrific responses in your customer service should be commended."
"I feel fortunate to have HostPapa as my web hosting service. The price is very reasonable and on the one or two occasions I had to request customer assistance, the response was immediate, and provided exactly the information I required."
HostPapa Hosting Details
